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LGBTQIA+ Australians face discrimination daily within the community, and it has serious implications for their health. In one of Australia’s largest surveys of the LGBTQIA+ community, less than 50% of respondents acknowledging that they feel accepted when accessing health or support services and reported consistently lower overall “general health”. The majority of the LGBTQIA+ community access mainstream primary care services (GP, pharmacy etc), however only a small number were satisfied with their overall care experiences. What does this mean for us – the pharmacy profession? Pharmacists are one of the most accessible health professionals in the community, with an ever-increasing number of skills and services to offer including vaccination, contraception, and UTI. Negative experiences or inadequately trained professionals are a big reason why the LGBTQIA+ community does not seek medical care. As pharmacists you can help the community when they are looking for clues in your space to assure them it is a safe and inclusive care environment. This session will help participants build and understanding of the barriers and facilitators to queer inclusive pharmacy care.

Learning objectives:

1. Recognise LGBTQIA+ history in Australia and its impact on community health.

2. Describe appropriate terminology and language used in LGBTQIA+ communities.

3. Discuss the role for pharmacists in providing inclusive healthcare

Competency Standards (2016): 1.1, 1.2, 1.4, 2.1, 2.4

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