Optimising pharmacy operations
Tracks
Track 1
| Saturday, August 2, 2025 |
| 4:00 PM - 4:40 PM |
| C2.2 + C2.3 |
| Sponsored By: |
Details
Effective pharmacy operations are essential for ensuring patient safety, workflow efficiency, and regulatory compliance. This session will explore best practices in dispensing, stock management, and workflow optimisation, helping pharmacists enhance efficiency while maintaining high-quality care. Learn strategies to manage high-demand environments, reduce errors, and leverage technology for improved dispensing processes. This session will provide practical insights to enhance daily operations and streamline pharmacy practice.
Learning objectives
- Identify key elements of efficient dispensing workflows and pharmacy operations.
- Discuss strategies to minimise errors and enhance medicine safety in dispensing.
- Recognise the role of automation and technology in optimising pharmacy workflows.
Competency standards (2016): 1.6
Speakers
Lisa Keen
Consulting Pharmacist
Fusion Health Space
Optimising pharmacy operations
Biography
Lisa is a consulting pharmacist with over 20 years of experience in community pharmacy, having worked across rural Victoria, metropolitan Melbourne, Western Australia, and now Queensland. Her passion lies in supporting optimal health outcomes for all patients, a goal she pursues through her work as a pharmacist in a rural pharmacy and through her consulting role with Fusion Health Space.
Now based in rural Queensland with her young family, Lisa brings a patient-centred approach to pharmacy. She believes that when pharmacists are supported with the right environment, technology, and workspace design, they are empowered to practice to their full potential - achieving greater professional satisfaction and better health outcomes for the community.
Marta Stybowski
Managing Director & Founder
Fusion Health Space
Optimising pharmacy operations
Biography
A registered pharmacist, Marta worked as a community pharmacist in various roles and settings across Tasmania, Victoria and Queensland before stepping into consulting, where she has spent the last 16 years working with pharmacies to redesign their workflows and create environments that support the professional practice of pharmacy, provide patients with the best experience and in turn improve business outcomes.
With extensive experience in pharmacy workflow and layout design, pharmacy systems implementation and training, Marta has presented at a number of industry and stakeholder events, contributed to publications and was a casual sessional academic at Deakins health focused MBA in the technology and business process improvement unit for 2 years.
